In order to have Wagepoint prepare and submit ROEs electronically on your behalf, you you need to complete and e-sign the ROE web authorization form found in the Company > ROE authorization tab.
Important items to keep in mind –
- All prior payroll data should be submitted to Service Canada through Change of provider ROEs before completing the ROE web authorization in Wagepoint.
- Once we receive the signed form, Wagepoint will submit a request to Service Canada to allow us to become the Primary Officer for your company's ROE Web account. Note: there can only be one primary officer account associated with any organization.
Complete and e-sign the ROE Web authorization form
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Navigate to the Company > ROE authorization tab.
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ROE web authorization – Click “ESign now.” This will open a new window for the ROE Web Client Employer Consent Form.
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Please disable any active pop-up blockers in order for the new eSign window to load properly.
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The form will be pre-populated with the information you’ve entered into Wagepoint. All fields highlighted in yellow can be edited.
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Click the red asterisk (*) to esign the form.
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The signed form will be sent to Service Canada for processing. Please allow 4 - 6 weeks for Service Canada to process the authorization form. Note: during this time, Wagepoint cannot prepare electronic ROEs for any employees who experience an interruption in their earnings.
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ROE contact information – enter the information for the primary company contact related to ROE filings.
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If you are unable to access the electronic form, download the PDF of the ROE Web authorization form, complete, scan and email the signed form to support@wagepoint.com.
Leena @ Wagepoint
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